GDPR Compliance Statement

Last Updated: September 9, 2026

Our Commitment to GDPR

lunargleam is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This page outlines how we comply with GDPR requirements and what rights you have regarding your personal information.

Data Controller Information

For the purposes of GDPR, lunargleam acts as the data controller for personal information collected through our website and business operations.

Contact Details:
lunargleam
42 Merrion Square East
Dublin 2, D02 XF86
Ireland
Email: [email protected]

What Personal Data We Process

We process the following categories of personal data:

• Identity data: name, business title
• Contact data: email address, business address
• Inquiry data: information about your business challenges and consultation needs
• Technical data: IP address, browser type, device information
• Usage data: how you interact with our website

Legal Basis for Processing

We only process your personal data when we have a valid legal basis to do so:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you or because you have asked us to take specific steps before entering into a contract
• Legal obligation: Processing is necessary for us to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those interests

Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

1. Right to Be Informed

You have the right to know how we collect and use your personal data. We provide this information through our Privacy Policy and this GDPR compliance page.

2. Right of Access

You have the right to request a copy of the personal data we hold about you. This is known as a Subject Access Request (SAR). We will provide this information free of charge within 30 days of your request.

3. Right to Rectification

You have the right to have inaccurate or incomplete personal data corrected. We will update your information within 30 days of being notified of any inaccuracies.

4. Right to Erasure (Right to Be Forgotten)

You have the right to request deletion of your personal data under certain circumstances, including when:

• The personal data is no longer necessary for the purpose it was collected
• You withdraw consent on which processing is based
• You object to processing and there are no overriding legitimate grounds
• The personal data has been unlawfully processed

5. Right to Restrict Processing

You have the right to request that we restrict how we use your personal data in certain situations, such as when you contest the accuracy of the data or object to our processing.

6. Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You can also request that we transfer this data directly to another organization where technically feasible.

7. Right to Object

You have the right to object to processing of your personal data where we are relying on legitimate interests as our legal basis. You also have an absolute right to object to processing for direct marketing purposes.

8. Rights Related to Automated Decision Making

We do not use automated decision-making or profiling in our business operations. All strategic consulting decisions involve human judgment and expertise.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at [email protected] with the following information:

• Your full name and contact information
• A description of the right you wish to exercise
• Any relevant details that will help us locate your information
• Proof of identity (we may request this to protect your data from unauthorized access)

We will respond to your request within 30 days. In complex cases, we may extend this period by an additional two months, and we will inform you if this is necessary.

Data Protection Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection principles
• Incident response procedures for data breaches

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach poses a high risk to you, we will also communicate the breach to you without undue delay.

International Data Transfers

When we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Transfers to countries with adequacy decisions from the European Commission
• Other legally approved transfer mechanisms

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Inquiry submissions: 3 years from date of inquiry
• Client data: Duration of relationship plus 7 years for legal and accounting purposes
• Marketing consent: Until consent is withdrawn
• Website analytics: 26 months from collection

Right to Lodge a Complaint

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with a supervisory authority. In Ireland, the relevant authority is:

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland
Phone: +353 (0)761 104 800
Website: www.dataprotection.ie

Updates to This Statement

We may update this GDPR compliance statement from time to time to reflect changes in our practices or legal requirements. The last updated date at the top of this page indicates when the most recent changes were made.

Contact Us

If you have any questions about our GDPR compliance or wish to exercise your rights, please contact us at [email protected] or write to us at the address listed above.